Some of the venues we use for our advice sessions will be closed over part of the school holiday period. This means that we have had to cancel some of our normally advertised sessions. The main venues affected are:
- Stoke Aldermoor (Aldermoor Life Centre); and
- Spon End (Spon Gate Children’s Centre).
We may also have to cancel or rearrange a few sessions at other venues due to staff holidays.
Please telephone us (on 024 7652 1100) or check the calendar on our ‘get advice’ page to make sure that a session is actually running before you travel.
We apologise for any inconvience this will cause.
If you have used our advice services in the past year, either at a ‘drop-in’ session or by appointment, we would like to hear from you!
It is really important that we get feedback on our service so that we know what we are getting right and where we need to improve.
If you would like to take part in the survey, please click on this link – http://goo.gl/forms/j6HkH21LBOECFH8G3
Thank you so much for your help. We will publish the results of the survey on this site later in the year.
From Monday 18th April 2016, our service delivery in Wood End is changing. From that point forward, the ‘drop-in’ sessions will be held:
- Monday afternoons (1.30-4.00 pm) at Moat House Children’s Centre (part of Moat House Community Primary School), Deedmore Road CV2 1EQ.
- Tuesday mornings (9.30-12 noon) at Moat House Leisure and Neighbourhood Centre, Winston Avenue CV2 1EA
No appointments are needed for these sessions. Thank you to both organisations for hosting our advice service and for their continued support.
We are really pleased to announce that we are launching a new advice service in the Stoke Aldermoor area.
From Thursday 14th April 2016 an adviser will be at the Aldermoor Life Centre on Round House Road every Thursday from 9.30-12 noon. No appointment is needed – just ‘drop-in’!
This new session means that we are now offering ‘drop-in’ advice services in eleven areas of Coventry. Full details of all our drop-in services across the city can be found here.
Developed by the advice and technology charity Lasa, socialcareinfo is a new web tool designed to help people find details of the social care support available to them locally; national information about their rights and entitlements; and details of local independent advice organisations.
We now have a link to this service from our ‘get advice‘ page.
From Friday 22nd January 2016, you will be able to get advice at our new ‘drop-in’ advice session at Richard Lee Children’s Centre in Wyken.
An adviser will be available between 9.00 am until 11.30 am. No appointments are needed.
This additional service means that we are now offering ‘drop-in’ services in ten areas of Coventry. Full details of all our drop-in services across the city can be found here.
Our drop-in advice services will open as normal up to, and including, Tuesday 22nd December 2015. After that our service availability will be as follows:
- Weds 23rd Dec – telephone advice only (until 4pm)
- Thurs 24th Dec – telephone advice only (until 12 noon) then closed
- Fri 25th Dec until Friday 1st Jan 2016 – service closed
- Monday 4th Jan 2016 – all services open as normal
If you need urgent advice on Weds 23rd or Thurs 24th December you can call us on 024 7652 1100. You can also find details of other useful services that are open over Christmas and the New Year here.
We would like to wish all our service users and partner organisations a merry Christmas and a happy New Year.
From Friday 6th November, you will be able to get advice at our new ‘drop-in’ advice session at Bell Green library. An adviser will be available between 1.30 pm until 4.00 pm – no appointments are needed. You can also get advice at Bell Green library on Thursdays (9.30am to 12.00 noon).
This session replaces the service on Friday afternoons at the Moat House Leisure & Neighbourhood Centre in Wood End. Advice at the Moat House will now be available on Mondays (9.30am to 12.00 noon) and Tuesdays (9.30am to 12.00 noon) only.
Full details of all our drop-in services across the city can be found here.
Our Annual General Meeting is due to take place on Wednesday 21 October 2015 at Hagard Community Centre, Remembrance Road, Willenhall, Coventry CV3 3DP.
You can find more information, and download important documents, on our Annual General Meeting page.
The governments welfare reforms are having a big impact on people in the city.
The City Council, voluntary and community groups and Housing Associations in Coventry are working together to support people affected by welfare reform. We have jointly published a leaflet that aims to help people to take control of their circumstances and to find a way forward.
You can download the leaflet here.