Christmas and New Year opening hours

We will not be delivering any drop-in advice sessions in Coventry on either Thursday 22nd December or Friday 23rd December 2016.

On these dates we will operate a telephone only advice service, on 024 7652 1100, as follows:

  • Thursday 22nd December – between 09:30-12:30 and 13:30-16:30
  • Friday 23rd December – between 09:30 and 12:30 only

Our main office will close on Friday 23rd December at 12:30 and will not re-open until Tuesday 3rd January 2017 at 09:30.

Details of all our advice sessions in the New Year can be found on our get advice page.

We would like to wish everyone a wonderful Christmas and a happy New Year!

Advice in Holbrooks – update

We have been informed that our sessions in Holbrooks will be moving back to the usual venue, Holbrooks Community Care Association on Holbrook Lane, from Tuesday 6th December 2016.

Due to continuing building works, and the move back to the original venue, there will be no advice sessions in Holbrooks on:

  • Tuesday 29th November (morning); and
  • Wednesday 30th November (evening)

We apologise for any inconvenience caused.  Please note that our other advice sessions across the city are not affected.

To avoid any confusion, we suggest you check with us before travelling to advice sessions in Holbrooks over the next few weeks.  You can call us on 024 7652 1100 or email info@covadvice.org.uk.

Phone issues

There is currently a problem with us receiving calls from mobile phones on the ‘3’ network.  We have reported it to ‘3’ and they have said that their engineers are working to fix a problem in the Coventry area.  They say that this problem may not be fully resolved until 20th November.

If you are trying to call us, and keep getting an ‘engaged’ tone, please try calling us from another number if possible. Unfortunately, this problem is totally beyond our control.