Vacancies

Volunteer positions

We are currently looking for volunteers to join us as:

Details of both roles can be found below.

Customer Service Volunteers

Many people in our city are really struggling to make ends meet.  Right now, some are having to choose between paying bills and feeding themselves and their children.  Many are finding it hard to pay essential bills, like gas and electricity.  They may have a disability, be in low-paid insecure jobs or be caring for a relative.  They may have experienced a crisis.  They might be just like you.

Coventry Independent Advice Service was established to provide independent, community-based advice, in the city.  We now work in 11 Coventry neighbourhoods, offering advice and information from local venues like Community Centres, libraries and Children’s Centres/Family Hubs.

Every weekday, we offer ‘drop-in’ sessions across the city for advice on debt and welfare benefits.  We also offer appointments for more complicated or time-consuming matters.

We are currently looking for volunteers to help us with our customer service.  This can range from tasks such as ‘meet and greet’ at our outreach venues, carrying out customer surveys and dealing with enquiries on the telephone.

No experience is needed – you just need a friendly personality, good communication skills and be able to offer us at least a half-day or two each week.  We will provide ongoing support and relevant training.

For more details please contact Alan Markey, Service Director, via email (info@covadvice.org.uk) or by telephone (024 7652 1100).  If you are in town, you can call in to our office at Oakwood House.  We are just behind New Union Street car park, next to Cofa Court Job Centre, and we share a building with Coventry Cyrenians and Coventry Law Centre.

Coventry Independent Advice Service is an enjoyable and rewarding place to volunteer and you can help to make a real difference.  It also looks impressive on a cv!

We are looking forward to hearing from you.

Trustees

Would you like to help shape the future of Coventry Independent Advice Service?

Many people in our city are really struggling to make ends meet.  Right now, some are having to choose between paying bills and feeding themselves and their children.  Many are finding it hard to pay essential bills, like gas and electricity.  They may have a disability, be in low-paid insecure jobs or be caring for a relative.  They may have experienced a crisis.  They might be just like you.

Coventry Independent Advice Service was established to provide independent, community-based advice, in the city.  We now work in 11 Coventry neighbourhoods, offering advice and information from local venues like Community Centres, libraries and Children’s Centres/Family Hubs.

Every weekday, we offer ‘drop-in’ sessions across the city for advice on debt and welfare benefits.  We also offer appointments for more complicated or time-consuming matters.

We are looking for new trustees who share our vision and desire to help people solve their problems, to address poverty and increase equality in the city.  As a trustee, you will be a member of the board who help guide and support the charity to deliver our strategic plan.

You do not need to have had previous board experience but we are looking for expertise in one or more of the following areas:

  • Community engagement and/or development
  • HR or people management
  • Legal services

Trustees are not paid for their work but will be reimbursed for reasonable expenses.  The annual commitment will be around 4-6 meetings a year plus a board strategy event.  There will be other opportunities to engage if you want to offer more!  Induction and ongoing support is available.

If you share our enthusiasm we would really love to hear from you!

For an informal discussion about the role, please contact Alan Markey, Director of Service, on 024 76521100 or email alan.markey@covadvice.org.uk