We will be developing a list of links on this page to other organisations and to useful information.  There is a wide range of self-help information and support available on line that may help you to get an immediate answer to your query without the need to wait or make an appointment.

  • Advice Services Coventry – a site to help you find places to get advice in Coventry
  • Adviceguide – online self-help from Citizens Advice
  • Advicenow – an independent, not-for-profit website, run by the charity Law for Life.  It provides accurate information on rights and the law
  • Age UK Coventry – services for older people in the city
  • Benefits AwareNEW the latest information about planned benefit changes changes with easy-read guides and tips, produced by Central England Law Centre
  • Citizens Advice Coventry – information about services available and opening times
  • Coventry Law Centre – offers free legal advice and representation
  • Coventry and District Credit Union – provide low cost loans and savings accounts
  • Coventry Cyrenians – provide a range of services to homeless people in the city
  • Department for Work and Pensions – government agency responsible for the administration of social security benefits
  • Information, advice and advocacy support in Coventry – details about free sources of help in the city
  • Jobcentre Plus – contact details for new and existing benefit claims
  • Pension Service – help with state pension issues
  • Sanctions hotline – tel: 024 7625 3160.  Coventry Law Centre are running a telephone helpline (Monday to Friday, 11am to 2pm) to advise people who have had benefits sanctioned.  They can help to challenge the decisions and get back benefits that have been withheld.  Research has found that 90% of appeals on sanctions are being won.