We currently have a salaried opportunity for a Volunteer Coordinator.  See details below.  We are also welcoming applications for an unpaid role on our Trustee Board.

Volunteer Coordinator

Could you be central to our success in recruiting and retaining the volunteers we need to deliver our service objectives?

Hours: Full time (37 hours per week)
Salary scale: £24,449 to £27,570

Job Purpose

Coventry Independent Advice Service is a registered charity (number 1015216). We aim to empower Coventry residents, and reduce inequality and poverty, through the provision of high-quality advice, information and support. Our advice is mainly delivered ‘where people are’, in their own communities, from a mix of outreach venues across the city.

We are now looking for a Volunteer Coordinator who will be central to our success in recruiting and retaining the volunteers we need to deliver our objectives.

Please note that this post is initially funded for three years thanks to a generous grant from The Henry Smith Charity.

You will recruit, train, support and manage volunteers in a variety of roles across the organisation. They will seek to recruit volunteers who reflect the diversity of the community. This will include volunteers who can support clients from the BAME community, where English is not their first language, and volunteers with experience of disability, including mental and physical health issues.

You will also develop relationships with local businesses, community groups and other stakeholders to add value to our organisation and to create additional opportunities for volunteering and support.

Is this the job for me?

The successful candidate will demonstrate a range of skills, knowledge and behaviours including:

  • Experience of leading, motivating and effectively managing others
  • Experience of designing and delivering training
  • An understanding of and commitment to equality and the positive value of diversity
  • Deep understanding of the value of volunteering
  • Strong written and oral communication skills
  • Ability to motivate and encourage others
  • Ability to use Microsoft Office software
  • A flexible, ‘can-do’ attitude in all the work you deliver
  • An ability to work collaboratively
  • An ability to understand, and work to actively implement, organisational policies, particularly around equality and diversity, health and safety, safeguarding, confidentiality and data protection.
How to apply

You can download the application pack from the links below.  Please read all the information carefully and return the Job Application Form and the Equality and Diversity monitoring form to in time for the closing date indicated below.

Closing date: 11th June 2018 (12 noon)
Interview date: Week beginning 18th June 2018

For an informal discussion about the role, or if you have trouble downloading any of the documents, please contact



Would you like to help shape the future of Coventry Independent Advice Service?

Many people in our city are really struggling to make ends meet.  Right now, some are having to choose between paying bills and feeding themselves and their children.  Many are finding it hard to pay essential bills, like gas and electricity.  They may have a disability, be in low-paid insecure jobs or be caring for a relative.  They may have experienced a crisis.  They might be just like you.

Coventry Independent Advice Service was established to provide independent, community-based advice, in the city.  We work in 11 Coventry neighbourhoods, offering advice and information from local venues like Community Centres, libraries and Children’s Centres/Family Hubs.

Every weekday, we offer ‘drop-in’ sessions across the city for advice on debt and welfare benefits.  We also offer appointments for more complicated or time-consuming matters.

We are looking for new trustees who share our vision and desire to help people solve their problems, to address poverty and increase equality in the city.  As a trustee, you will be a member of the board who help guide and support the charity to deliver our strategic plan.

You do not need to have had previous board experience but we are looking for expertise in one or more of the following areas:

      • Community engagement and/or development
      • HR or people management
      • Legal services

Trustees are not paid for their work but will be reimbursed for reasonable expenses.  The annual commitment will be around 4-6 meetings a year plus a board strategy event.  There will be other opportunities to engage if you want to offer more!  Induction and ongoing support is available.

If you share our enthusiasm we would really love to hear from you!

For an informal discussion about the role please contact Alan Markey, Director of Service, on 024 76521100 or email