Welcome

Advice Quality Standard logo

Coventry Independent Advice Service is a charity offering free advice, information and support to Coventry residents.  We hold the Advice Quality Standard, a national quality mark for organisations providing free, independent advice to members of the public. 

Our service is confidential and our skilled advisers can help you with things like:

  • Identifying entitlement to benefits and helping you make claims
  • Helping you to sort out debt or other money problems
  • Challenging decisions on benefit claims
  • Helping you find other kinds of support.

If you need help and advice:

  • Check our self-help page for links to online information resources and details of other services in Coventry. If you want to know if you are entitled to any benefits, you could try one of the online calculators at https://www.gov.uk/benefits-calculators
  • Send us a web enquiry by using our online form.
  • Telephone us on 024 7652 1100. Lines are open:
    • Every weekday (Monday to Friday): 9.30am to 12:30pm
    • Saturday & Sunday: Closed

Please be ready to give us as much information as possible when you contact us. Our advisers may need to call you back or arrange to see you at one of our community locations.

Your adviser was so nice and understanding and made me feel comfortable from the start. At a time when I was feeling quite down she made me feel like there was hope.

Don’t live in Coventry?  You can search for advice agencies in your area that hold the Advice Quality Standard or you can use the form in the footer of this page to get more options (although these results may not all be quality assured).