Coventry Independent Advice Service is a charity offering free advice, information and support to Coventry residents.  We have been awarded the Advice Quality Standard, a national quality mark for organisations providing free, independent advice to members of the public. 

Our service is confidential and our skilled advisers can help you with things like:

  • Identifying entitlement to benefits and helping you make claims
  • Helping you to sort out debt or other money problems
  • Challenging decisions on benefit claims
  • Giving basic advice and information about housing and other issues
  • Helping you find other kinds of support.

Due to the situation with Coronavirus (COVID-19), we have taken the difficult decision to temporarily suspend all our ‘face-to-face’ advice services and to provide advice by email and telephone only. This is not a decision we have taken lightly but we must take steps to protect our staff as well as our clients, many of whom are particularly vulnerable.

If you need help and advice, please visit our ‘get advice‘ pages.

Please be assured that we are doing everything we can to ensure continuity of service for existing clients and we are confident that we will continue to deliver an effective, high quality, service to all Coventry residents.

We will be keeping the situation under continual review. Please look after yourselves and we wish you and your families the very best of health.

Your adviser was so nice and understanding and made me feel comfortable from the start. At a time when I was feeling quite down she made me feel like there was hope.

Don’t live in Coventry?  You can search for advice agencies in your area that hold the Advice Quality Standard or you can use the form in the footer of this page to get more options (although these results may not all be quality assured).