Welcome

Welcome graphic
Advice Quality Standard logo

Coventry Independent Advice Service is a charity providing free, confidential advice, information and support.

We are proud to hold the Advice Quality Standard which recognises organisations that deliver high-quality, independent advice.

How we can help

Our experienced advisers can support you with:

  • Checking what benefits you may be entitled to
  • Helping you apply for benefits
  • Dealing with debt and money problems
  • Challenging benefit decisions
  • Finding other support services

Your adviser was so nice and understanding and made me feel comfortable from the start. At a time when I was feeling quite down she made me feel like there was hope.

We offer a limited number of in-person advice sessions in Coventry and nearby areas.

👉 Visit our Get Advice pages for locations and availability.

We also provide digital support in libraries across Coventry, helping people get online and access services.

Online tools

You can use our Debt Help Tool to find guidance on debt and related issues.

👉 Start now: Debt Help Tool

We also offer a benefit calculator to help you check what you might be entitled to.

Other organisations who can help

As a small charity, we may not be able to help everyone. You can also contact:

Our self-help page includes more resources and local support services.

Contact us

📞 Telephone: 024 7652 1100
💬 WhatsApp: 07990 364992

Opening times:

  • Monday to Friday: 10:00am – 12:00pm
  • Saturday & Sunday: Closed

Please have as much information as possible ready when you contact us. We may arrange a callback or an appointment at a community location.

Not in Coventry?

You can search for advice services in your area that meet the Advice Quality Standard, or use the form at the bottom of this page to explore other options.