From week beginning 28th September 2020, our evening telephone service will only be available on Tuesdays (until 7pm). This change will allow us to provide a better service during the daytime when the majority of calls come through, while still providing an evening service for those who need it.
You can still send us an online enquiry at any time and our telephone advice service is available every weekday. For full details of all services, see our ‘get advice‘ page.
Due to staff training, our telephone advice lines will not be available between 12.30pm on Thursday 10th September and 1.30pm on Friday 11th September. You will still be able to send an enquiry using our online form.
We apologise for any inconvenience this may cause.
Acknowledge that there is a problem with racial diversity in the charity sector and commit to working to change that.
Recognise the important role leaders have in creating change by modelling positive behaviour and taking action.
Learn about racial bias and how it impacts leadership decisions.
Commit to setting permanent and minimum targets for diversity that reflects the participants, donors, beneficiaries and the population of the area that my charity operates in.
Commit to action and invest resources, where necessary, in order to improve racial diversity in my charity.
View staff as the sum of many parts rather than a single entity and recruit to build a diverse group of talented people collectively working towards a shared vision.
Recruit for potential, not perfection.
Value lived experience, the ability to draw from one’s lived experience and to bring insights to an organisation that can develop its work.
Our Trustees are now working alongside representatives from our staff and volunteer team to identify actions that can be taken in furtherance of these principles. We will publish details on our website as the work progresses.