Christmas closure

Our advice services will close at 4.30pm on Monday 23rd December. We will reopen on Thursday 2nd January 2020.

For details of all our sessions in the new year, see

Citizens Advice Coventry will be open until 12 noon on Christmas Eve. Their national adviceline number is 03444 11144 or visit

Emergency food help

Coventry Foodbank will be placing Emergency food boxes in the four Fire Stations across Coventry (Canley, Foleshill, Binley and Radford). These will be open 24/7 from Tuesday 24th December until Sunday 5th January for those in crisis and who need food over the Christmas period.

Do you live in Tanyard Farm?

If you live in Tanyard Farm, you are now able to access a new benefits advice service that is exclusive to local residents.

Thanks to support from Orbit, we can now offer all Tanyard Farm residents individual advice in your own home or another suitable location. The service is completely free of charge.

You may like us to check whether you are getting the right benefits, to help you make a claim or to challenge a decision if you don’t think it’s fair.

You do not have to be an Orbit tenant to use the service. We’re open to all tenants of housing associations, private tenants, people who live with family and owner-occupiers as well. The only requirement is that you live in Tanyard Farm.

Over the next few weeks, you should be getting a letter and a leaflet through your door telling you all about the service. But you don’t need to wait! If you would like to get in touch, just drop us an email at and we will set up an appointment for you to see our adviser.

And if you don’t live in Tanyard Farm, you can still access our general advice service available at locations across the city.

Service change in Wood End

We are sorry to announce that, in future, we will not be offering a weekly drop-in advice service at the Moat House Neighbourhood and Leisure Centre in Wood End. Our last session there will be on Thursday 19th November 2019.

But don’t worry! We will still be delivering three other weekly advice sessions nearby. These are at:

  • The Moat Family Hub, Deedmore Road
    • Monday’s from 1:30pm to 4:00pm
  • Bell Green Library, Riley Square
    • Thursday’s from 9:30am to 12 noon
    • Friday’s from 1:30pm to 4:00pm

We also deliver many other advice sessions across Coventry. Have a look at our ‘live’ calendar to see where we are offering advice around the city each day.

We would like to thank all the staff at the Moat House Neighbourhood and Leisure Centre for their support over the past five years.

Annual report

We have published our annual report online. In the report, you can find lots of information about our activities during the year, about the work we do and about our impact in Coventry.

Further information, including our financial accounts, can also be accessed via the annual report section of our website.