The NHS website contains up-to-date information about all the schemes available. You can also use the NHS eligibility checker to find out if you are able to get support. It should take less than 5 minutes to check.

We have also produced a guide that can be downloaded below.

Penalty charges

You may receive a penalty notice if the NHS think you should have paid for a prescription. The NHS understanding penalty charges web page explains how this works.

If you wish to challenge a penalty charge, you can do so via the NHS website.

If you found this page useful, please let us know.

Thanks to Zhi Jun Tham and Faye Hand from Warwick University for helping to producing the original version of this information.