Telephone advice changes

Due to staff shortages, we have changed the operating times of our Adviceline (024 7652 1101). From Monday 18th July 2022, advice will be available by telephone on:

  • Tuesday: 1.30pm to 4.30pm
  • Wednesday: 9.30am to 12.30pm
  • Friday: 9.30 am to 12.30pm

Although this change represents a reduction in the days we are available by phone, we hope to have more advisers on the line each time.

Don’t forget that you can send an advice enquiry any time using our online form.

Thank you for your understanding.