We are advertising some new opportunities for volunteers. If you would like to offer your existing skills and knowledge, or learn something new, then please get in touch!

Full details on our volunteering page.

Our advice service is now closed for the holidays. We reopen on Monday 4th January 2021.

If you need help and support between Christmas and New Year, please check available information on the Coventry City Council website.

You can still send us advice enquiries using our online form, but please note that we will not be able to deal with these until Monday 4th January at earliest.

Wishing you a Happy Christmas and hoping that 2021 will be a better year for everybody.

You can now read our annual report online. The report is also available to download. Here are some brief highlights.

From week beginning 28th September 2020, our evening telephone service will only be available on Tuesdays (until 7pm). This change will allow us to provide a better service during the daytime when the majority of calls come through, while still providing an evening service for those who need it.

You can still send us an online enquiry at any time and our telephone advice service is available every weekday. For full details of all services, see our ‘get advice‘ page.

Due to staff training, our telephone advice lines will not be available between 12.30pm on Thursday 10th September and 1.30pm on Friday 11th September. You will still be able to send an enquiry using our online form.

We apologise for any inconvenience this may cause.

Please note that the hours we are able to offer advice by telephone have changed. We are now offering an early evening service on Mondays, Tuesdays and Thursdays.

You can telephone us for advice on 07923 126 426 or 07923 126 430 each weekday. Lines are now open:

• Monday, Tuesday & Thursday – 9 am to 7 pm
• Wednesday – 9 am to 1 pm
• Friday – 9 am to 5 pm

You can also get advice online. Full details of all our services can be found on our advice page.