We’ve made updates to our Privacy Notice. This covers how your data is collected, used, and stored, and gives you a fuller picture of your rights and the choices you can make.
We have also updated our Website Terms of Use. This sets the rules for browsing and using the site.
Changes to both notices take effect immediately.
If you have financial difficulties or are on a low income, we have a new feature that allows you to search for grants that might be able to help. The direct link is below.
We are pleased to launch a new benefit calculator and a guide to claiming Personal Independence Payment (PIP). Both have been supplied by Turn2us, a national charity offering information and practical help to people facing financial insecurity.
You can find the calculator and the PIP helper in the get advice dropdown of our website.
There have been a couple of changes to our service that we want to tell you about.
Please see our get advice page for full details of all our advice services.
We now have a new way for people to contact us via the WhatsApp messaging app.
Our WhatsApp number is 07990 364992. Please note that this is a messaging service only – calls cannot be answered or returned.
We are happy to announce some new advice surgeries in Coventry! These include new ‘drop-in’ services in Holbrooks and Tile Hill, plus a dedicated Personal Independence Payment (PIP) clinic in partnership with Warwick University Law School. Full details can be found on our ‘get advice‘ pages.
Please continue to keep an eye on our updates as we hope to launch more surgeries in the coming months.
For details of other advice services in Coventry, please visit Citizens Advice Coventry and Central England Law Centre. Both of these services are funded by Coventry City Council to give support across the city.
