You can now download our annual report for 2016/2017. This includes a report on our activities and achievements, as well as our independently examined accounts.
This report is subject to approval at our annual general meeting on 3rd November 2017.
In order to deal with your problems, and to help us demonstrate the value of our service, we may ask to collect and store personal and sensitive information about you.
To give more information about the reasons why we might need to collect information about you, and what we will do with that information, we have updated the privacy and data protection page on our website.
Unfortunately, due to staffing changes and access difficulties, we have reluctantly had to suspend our ‘drop-in’ advice service from Canley Children’s Centre at Charter Primary School.
The nearest alternative session is now at Tile Hill Children’s Centre/Family Hub in Jardin Crescent. That advice session is every Wednesday, from 9.30am.
We do hope to return to Canley in the near future and will post details here if the situation changes.
We would like to thank all the staff at the Children’s Centre and at Charter Primary School for their support.
Details of all alternative advice sessions can be found at https://covadvice.org.uk/advice/advice-calendar/
We are currently recruiting volunteer trustees to join our board, along with customer service volunteers.
For more details on both of these opportunities, visit our job vacancies page
We would like to give advance notice of our annual general meeting (AGM). It will be held on Friday 3rd November at 11.00am at Queens Road Baptist Church. Full details here.
All of our ‘drop-in’ sessions will operate as normal but our main office and telephone lines will be closed until 2pm.
We are really pleased to announce that a new ‘drop-in’ advice session will start at Stoke Library, Kingsway, CV2 4EA, on Friday 8th September. The session will run every Friday from 9:30 am.
You do not need an appointment but please note that the time available is limited and our adviser is normally only able to see a small number of people at each session. We see people on a ‘first-come, first-served’ basis and we may have to ask you to come back another day once the session is full.
If you have a form to fill in, or if you think your enquiry might take a while to deal with, please call us to see if an appointment is available.
We are sorry to announce that our drop-in sessions at Richard Lee Children Centre in Wyken are to close. The last session will be on Monday 24th July.
We hope to announce a new service in the area over the summer. But, for now, we would like to thank Ruth and all the team at Richard Lee for making us so welcome and for supporting this valuable service.
Details of all our advice sessions in the city can be found at covadvice.org.uk/advice
We have had to cancel some of our drop-in sessions over the next few weeks due to a combination of illness, holidays and the general election. Please check our live calendar, or call us on 024 7652 1100 before travelling to our venues. You can view the live calendar at https://covadvice.org.uk/advice/
We apologise for any inconvenience caused.
From Monday 12th June 2017 we will be moving our regular Monday drop-in advice session at The Hagard Community Centre to a new home at Willenhall Education Employment & Training Centre, 239 Robin Hood Rd, Coventry CV3 3AN.
The session starts at 1:30pm and people are seen on a ‘first come, first served’ basis.
Please note that this change affects the Monday sessions only. Our other sessions at The Hagard (on Wednesday and Thursday) remain unchanged.
For more details, see our ‘Get Advice’ page.
Due to staffing changes at the Hagard Community Centre in Willenhall, we have had to reduce the times that our advice sessions are available.
With immediate effect, our ‘drop-in’ sessions (no appointments needed) on Monday and Thursdays will now run from 1.30pm until 3.30pm only.
Please note that our session on Wednesday at the Hagard remains unchanged (9:30-12 noon).
We apologise for any inconvenience this may cause.