In the coming weeks and months we will start to offer some of our services ‘face to face’ again (initially by appointment only). In order to help us manage this we are making a few changes to the hours that our telephone advice line is available.

The changes will mean that more advisers will be on the line at the same time, meaning it should be easier to speak to an adviser even though our operating hours are reduced.

Full details of our services can be found on our ‘get advice’ page. That page will be updated as further changes are made to improve our service delivery and as we return to offering more advice in person.