We are celebrating after being awarded the Advice Quality Standard (AQS), a nationally recognised quality mark for organisations providing free, independent advice to members of the public.

We are delighted to have been awarded the AQS as it helps to show people across Coventry, as well as those funding our service, that we are working to the best possible professional standards.  Our team of staff and volunteers have worked very hard to achieve the AQS and our Trustee Board will be making sure that they maintain these high standards over the coming years.

The AQS is awarded by the national umbrella group, the Advice Services Alliance.  The ASA Director Lindsey Poole said: “The AQS is a tough benchmark to achieve, particularly in challenging times for the voluntary sector and our clients and we offer our congratulations to Coventry Independent Advice Service for so clearly making the grade.”

We will display the AQS logo proudly, joining a community of over 650 organisations across the country who hold the AQS.